Safe to Create, in partnership with the Irish Theatre Institute, offers a half‑day workshop that breaks down the steps involved in handling complaints, investigations and reporting within arts organisations. Aimed at managers, producers and venue directors, the session equips participants with practical tools to recognise harmful behaviour, choose appropriate response options and conduct transparent investigations. By focusing on real‑world scenarios, the training helps build confidence in navigating grievance and disciplinary processes, ultimately supporting healthier workplace cultures.
The interactive format blends concise presentations with collaborative activities, allowing attendees to share experiences and develop peer‑learning solutions. Facilitators Olwen Dawe and Karan O’Loughlin guide the discussion, ensuring that participants leave with clear, actionable strategies for managing complaints from the initial report through to resolution.
Good to know
- Date & time: Friday 27 November 2026, 10:00 am – 1:00 pm
- Venue: The Galmont Hotel & Spa, Lough Atalia Road, Galway, H91 CYN3
- Cost: €30
- Tea and coffee will be provided, with a short break included.
- Travel or accommodation bursaries are available for participants from outside Galway; applicants must be resident on the island of Ireland.
- Access support can be arranged on request.
